Support that fits inside your product
Mova Desk gives SaaS teams in-app chat, verified identity, developer APIs, and AI drafting — so technical support is fast, contextual, and scalable.
What SaaS support teams face
SaaS support is technical, fast-paced, and tied to product quality perception. Customers expect to get help inside the product itself, not through a separate portal. And when issues are complex, agents need account context immediately.
Mova Desk was built with SaaS teams in mind: the widget embeds directly in your app, identity is pre-filled from your session, and the API lets you pipe product events directly into the support workflow.
Built for technical, product-led teams
Technical context in every draft
AI drafts reference your documentation and past resolutions, so technical answers are accurate from the start.
In-app live chat
The embeddable widget drops into your app with one script tag. Chat, voice, and screen share — all built in.
Verified user identity
Pre-fill requester identity from your app session so agents always know who they're talking to.
API and webhook access
Connect Mova Desk to your product's event stream via webhooks or the full REST API on Agency tier.
Zapier for your support workflow
Trigger automations in your product stack when tickets are resolved, escalated, or categorized.
Support-driven product insights
Ticket categorization and volume trends reveal which parts of your product generate the most friction.
Ship support that matches your product quality
Start free. The widget is live in your app within minutes.